Question 1

How to unpack the mattress in box?

Accepted Answer

Open the box
--Roll out the mattress
--Remove the bag
--Full recovery 24-48 hours

Question 2

How is your packing for oversea purchasing?

Accepted Answer

Bellow are three packing way, can choose according to your requirement.

1) Flat compress: PE bag and wooden pallet （for whole saler)

2) Roll up: PE bag and Carton or plastic bag ( For online sale, retail)

3) Non-compress: PE bag and kraft paper (Personal used)

Question 3

How is your quality control?

Accepted Answer

Quality is priority and survival. We always attach great importance, pay most attention and adopt strict standard to the quality control and inspection from the beginning to the end of each step.

Question 4

Could you provide customized products? Can put our logo on mattress?

Accepted Answer

We accept personal design, so of course can put your logo on mattress. please tell us your requirement.(Size, material, thickness, color, packing etc.)

Question 5

Are you a factory(manufacturer)?

Accepted Answer

Yes, we are a professional mattress manufacture factory with 27 years history.We have our own production workshop and production facilities, offering different kinds of superior quality mattress with competitive price and perfect service.

Question 6

What sizes of mattresses do you carry? Do you make custom sizes?

Accepted Answer

We can offer different sizes and also make custom sizes.

Question 7

How is the delivery date?

Accepted Answer

Within 30-35 days after receiving 30% deposit payment.

FAQ